Effective Date: 02/09/2025

At The Brighton Financial and Insurance Services (BFIS), we are committed to protecting your privacy as a visitor to our website and as our customer. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data.

1. Information We Collect

We may collect personal information when you request information, enroll for coverage, purchase a policy, or contact us. This information may include:

Name

Home and mailing address

Telephone number

Email address

Other details you choose to provide

If you make payments via credit card, we process your payment securely and do not retain your card details beyond the transaction.

We also collect technical information through cookies (see Section 4).

2. How We Use Your Information

Your information is used to:

Provide requested products and services

Process applications and manage your insurance policies

Send you updates, offers, and educational resources related to insurance and risk management

Respond to inquiries and provide customer service

Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell your personal information.

We may share your information only with:

Insurance carriers (to establish you as a policyholder)

Trusted third-party service providers who help us operate our website, deliver communications, or process transactions (subject to strict confidentiality obligations)

Employees of BFIS must follow strict privacy guidelines and sign a Confidentiality and Nondisclosure Agreement.

4. Cookies & Website Data

Cookies are small files stored on your device to improve website functionality. BFIS may use session-based cookies to:

Help process form submissions

Improve your browsing experience

Enhance website performance

Cookies expire once you close your browser or remain inactive for 20 minutes. No personally identifiable information is stored in cookies.

5. Communications & Consent

By providing your contact information through our website, you consent to be contacted by BFIS via phone, text, or email. Communications may include service updates, policy information, or marketing. These may be automated.

You are not required to provide consent as a condition of purchasing services. You may withdraw consent at any time:

Reply STOP to any text message

Click “Unsubscribe” in any email

Contact us at (888) 412-7630 or vernon@thebfis.com

6. Text Messaging Policy

By texting (888) 412-7630, you consent to receive text messages from BFIS.

Message frequency: varies

Fees: Standard message and data rates may apply

Opting out: Reply STOP at any time or contact vernon@thebfis.com

Support: Reply HELP or call (888) 412-7630

BFIS complies with the Telephone Consumer Protection Act (TCPA) and requires explicit written consent for marketing communications via phone or text.

7. Data Security

We use commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

If you would like your personal data deleted, contact us at (888) 412-7630.

9. Third-Party Links

Our website may link to third-party websites. BFIS is not responsible for the privacy practices of external sites. We encourage you to review the privacy policy of any site you visit.

10. Your Choices

Opt out of SMS communications by replying STOP

Unsubscribe from marketing emails by clicking the unsubscribe link

Request updates or deletion of your data by contacting vernon@thebfis.com

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Effective Date.”

12. Contact Information

For questions about this Privacy Policy, please contact:

The Brighton Financial and Insurance Services (BFIS)

2258 Camino Ramon

San Ramon, CA 94583

Phone: (888) 412-7630

Email: vernon@thebfis.com